The BdeshiShop assistant processes the text of messages you send across Facebook Messenger, WhatsApp, and Instagram, along with the platform-assigned identifier for your conversation. It also keeps a small session context so follow-up questions work.
| Channel | Identifier we store |
|---|---|
| Messenger | Page-scoped user ID (PSID) |
| Phone number | |
| Instagram-scoped user ID |
Enter the identifier for the channel you used so we can locate your session:
You can also request deletion by:
You can also delete your chat history on the platform side: use “Delete conversation” in Messenger, delete the chat in your WhatsApp app, or delete the DM thread in Instagram.
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